Frequently Asked Questions
Q: When is the best time to order commercial Christmas Decorations?
A: We suggest ordering as soon as possible in the year to avoid any potential production or delivery delays.
We also offer early order discount incentives during our annual "After Christmas Sale". Please contact us at 1-800-544-6635 for more information!
Q: What is normal delivery time for Christmas decorations?
A: Lead times on our larger commercial decorations which are made to order vary throughout the year and can be up to 4-5 weeks during the peak season which begins on September 1.
Q: What are my payment terms?
A: We accept purchase orders from most municipal and governmental agencies. Business and community groups are frequently offered terms depending on the order. To set up an account, contact the Commercial Department at 1-800-544-6635. We accept all major credit cards.
Q: Do I have to pay State Sales Tax?
A: Your applicable state sales tax will be collected unless proper sales tax exempt certification is on file as required by law. Please contact the commercial division at 1-800-544-6635 for more information.
Q: How much will the freight charge be for my order?
A: Charges vary depending upon volume and circumstances of your order. We search for the lowest cost method to deliver your order safely and quickly.
Q: Do you customize stock designs or create special designs?
A: Yes! Many of our customers wish to personalize their displays. Bronner’s innovative team is available to design a unique display to your specifications.
Q: Are your products UL approved?
A: All products are UL approved, or made from UL approved components. Please inquire as to specific details per product.
Q: Is there a Warranty?
A: Warranties are offered by the individual product manufacturers. Product guarantees vary from one season to 15 years. Please ask your sales representative about specific products.
Q: Who is my sales consultant?
A: Bronner’s commercial sales consultants have years of combined design and sales experience in supplying decorations to cities, malls, shopping centers, parks and building fronts.
Q: Are appointments necessary for Bronner’s salesroom consultations or visits?
A: We invite you to visit Bronner’s salesroom any time you wish, 361 days a year. However, Bronner’s commercial sales consultants, who can assist you with your specific needs, are available Monday through Friday, 9:00 AM to 5:00 PM.